Terms of Use / Terms of Sale

Welcome to Security Imaging, Inc.'s web site (the "Site")! These terms of use ("Site Terms") apply exclusively to your access to, and use of, the Site so please read them carefully. They do not alter in any way the terms or conditions of any other agreement you may have with Security Imaging, Inc. for other products or services.

Security Imaging, Inc. reserves the right to change or modify any of the terms and conditions contained in the Site Terms or any policy or guideline of the Site, at any time and in its sole discretion. Any changes or modification will be effective upon posting of the revisions and notice of such changes to the Site. Your continued use of this Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review the Site Terms and applicable policies from time to time to understand the terms and conditions that apply to your use of the Site.

BY ACCESSING, BROWSING, AND USING THIS SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED BELOW, ALL POLICIES AND GUIDELINES INCORPORATED BY REFERENCE, AND ANY SUBSEQUENT CHANGES TO THE FOREGOING. IF YOU DO NOT AGREE TO THESE SITE TERMS OR ANY SUBSEQUENT MODIFICATION, DO NOT ACCESS, BROWSE, OR OTHERWISE USE THIS SITE.

If you have any questions regarding the use of the Site, please refer all questions or comments about the Site or its contents to us by means indicated under "Contact Us."

 

Terms of Sale

Your first order from Security Imaging requires either a credit card or a purchase order with at least 3 credit references. Credit references will be verified before your order is processed. Accounts with overdue balances of 30 days will receive an additional service charge of 1.5% per month. Acceptable payment methods include Visa, Master Card, American Express, Net 30, Net 10, and wire transfers. Direct deposit available upon request.

Past Due Invoices

Past Due invoices may be sent to a collection agency if you balance due is not paid in a timely manner. If a collection agency is used, all charges incurred will be added to the amount due (up to 50% of invoice).

Minimum Orders

The minimum order is $20 before shipping. Items may be combined to reach the minimum order requirement. For smaller orders please inquire for availability. Note: the minimum order does not preclude minimums for customized products where specified.

Custom Items

Orders. On imprinted and custom orders we reserve the right to ship plus or minus 5% of the quantity ordered and invoice accordingly. (+/- 10% on orders of less than 250 pieces).

IMPORTANT NOTE on delivery dates! Security Imaging does not warrant delivery dates on custom printed products. If you have an event for which you must have product in hand by a specific date, PLEASE let us know. We will do everything in our power to have custom products delivered on time but Security Imaging CAN NOT warrant receipt by that date. When possible, place custom orders a minimum of 6 weeks in advance.

Returns

Security Imaging accepts returns on an order-by-order basis on unopened electronic products, unopened software, and ID supplies up to 10 days after date of customer receipt. Customer is responsible for all shipping costs and a 20% restocking fee. All returns must be confirmed with Security Imaging before being shipped. ANY electronic supplies or software which has been opened is ineligible for return. Note this policy is separate from any warranty which may be covered below.  All refunds are sent in the form of a check.

Warranty

All electronic equipment and products are only covered by the warranty provided by the manufacturer unless expressly stated otherwise in writing by Security Imaging. Security Imaging does not offer additional warranty or guarantee of product performance unless additional warranty is purchased with a separate contract between Security Imaging and the purchasing customer.

Shipping Costs

The customer is responsible for all shipping costs including return shipping costs for defective products unless expressly stated by Security Imaging.

Artwork

When submitting artwork for custom printed products, make sure that artwork is camera ready (black & white photo-quality with fine edges). Artwork saved as a tiff or jpeg file is preferred and can be sent via e-mail, ZIP disk, CD-ROM, or IBM-formatted 3.5? floppy disk. Always specify the name and format of the file being sent. All files should have a resolution of 210 dpi or higher. Multiple color orders should be created using spot color rather than process color mode. Do not embed files in a Microsoft Word file. If these conditions can not be met, a black-and-white, high resolution 'hard copy' of your camera-ready artwork (laser-print quality) can be substituted. All submissions should be accompanied by written instructions including the fonts used and a color copy/description for color breakdown only.

A one-time setup fee will be applied to all custom orders. If artwork requires additional work, an art fee may be applied.

Tax Exempt

We collect sales tax only in states where we have a physical presence. Currently, sales tax only applies to the state of Washington and California.  If you are tax exempt and in the state of Washington you must contact us and fax us your tax exempt paper work, if we do not receive this from you, you will be charged tax.

Purchase of Printer Ribbon, Printers and Access Cards

Security Imaging Requires a copy of your company business license and a release form to be filled out.  Once you have submitted this paperwork we keep it on file for all future orders.